Kuza Blog » Blog Archives

Author Archives: Joan Mbugua

Joan Mbugua is Kuza Biashara's Partnerships and Alliances ambassador. She is a University of Nairobi graduate in Sociology and Communications.Alumnus of the Political Leadership development programme (P.L.D.P 111) an initiative of the Eirbert Stiftung, 4Cs and youth agenda. She has vast experience in Program management in the NGO and government sectors. She believes in gender equality and empowerment of the African woman in the political, social and economic spheres of life. She is a go getter with lots of energy and drive. Joan hopes to see start up SMEs grow, through KB capacity building initiatives.
About Joan Mbugua

About Joan Mbugua

Joan Mbugua is Kuza Biashara's Partnerships and Alliances ambassador. She is a University of Nairobi graduate in Sociology and Communications.Alumnus of the Political Leadership development programme (P.L.D.P 111) an initiative of the Eirbert Stiftung, 4Cs and youth agenda. She has vast experience in Program management in the NGO and government sectors. She believes in gender equality and empowerment of the African woman in the political, social and economic spheres of life. She is a go getter with lots of energy and drive. Joan hopes to see start up SMEs grow, through KB capacity building initiatives.

Experiences

The Kenya Top 100 Mid-sized Companies

The Kenya Top 100 Mid-sized Companies

Kuza Biashara was proud to be the digital partners of the just concluded Kenya Top 100 Mid-sized companies competition. This survey, which is an initiative of KPMG Kenya and Nation Media Group is held annually and it’s main goal is to identify Kenya’s fastest growing medium sized companies in order to show case business excellence and highlight some of the country’s most successful entrepreneurship stories. This year’s survey was quite exciting as we saw SME’s from different industrial sectors coming out in large numbers not only to participate but also to take lead. The Kuza Biashara team was not left behind on this ride, we had the great opportunity of working side by side with the Top 100 team to make this years event a success. Continue reading


Experiences

Quick guide to resolving troubled partner relations

Untitled-148

Last week, Kuza Biashara had two SME clinics, the main agenda being how business people can manage their online clients and company websites. Many questions were asked by the SMEs in regards to customer satisfaction. It occurred to me that among the challenges that SMEs have, managing customer relationships when the relationship gets shaky is a top contender. At times business people tend to ignore their clients calls or even pretend not to be in business after an inter business hitch. Here is a simple structure that will guide you when making major business especially when things don’t work well with your business allies.You need to first understand who is to blame. It could be you or your partner, or even both. Either way, dialogue is the best solution. Continue reading