In February 2006, she joined Safaricom after moving out of Unilever. From being a prepay product manager, she became the Head of Retail and later the head of Safaricom Business. Now, she is the GM, Enterprise Business.
A first-class honours graduate of Food Science and Technology from the University of Nairobi, Sylvia is a member of the Marketing Society of Kenya and she has won many marketing awards during her career.
A wife and a mother of two, Sylvia is a mentor and leader in both her private and public life. She has won accolades for her product management and business management skills. She was recently voted as one of the top 40 most influential women under the age of 40 in Kenya by Business Daily newspaper.