It is difficult to completely understand an employee through a single interview.
Once you take in employees there is a lot to learn about them as they learn about your company’s culture. In the early days you can easily make out the exceptional ones from the ordinary ones based on their behavior. When you go through this assessment you will know who goes beyond the layers of skill and experience. You will know who a keeper is.
Remember that it is attitude, more than skill and experience, which marks an exceptional employee. It is attitude that will help your company or derail it completely.
Here are pointers that will show you that an employee is excellent and exceptional:
Willingness to Learn
Not many people are open to learning. They like thinking that they know enough and that there is nothing more to learn. Such people won’t help your company’s growth. The exceptional employees will show their willingness to learn and they will make it a point to keep learning new things so as to be better at their job.
Exceptional employees volunteer for all types of tasks. If there are no new tasks to take up, they will work on enhancing existing tasks so that the performance is enhanced. They don’t wait for someone to tell them what to do because they already know what to do.
Focus on Teamwork
Exceptional employees will be more than interested in helping others work together as a team. They focus more on teamwork than on their own interests and their needs. They work for the good of the entire team and the organization before thinking about their own benefits and requirements.
They are always very helpful in a modest way. They don’t annoy anyone by storming in and taking charge. They are pleasant, polite, and offer help even before someone asks them for it.
No matter what job there are assigned, they are known to do it well and to give in their everything to the job. They do not take tasks lightly even if it is a simple task. Plus, they never complain about petty things.
If you see at least three of these behavioral traits in someone you will know that you have a keeper. Exceptional employees focus on everyone before focusing on themselves. They have the right attitude to help your business succeed.
Skills and experience are important but attitude is much more important because that is inherent. You can teach someone a new skill with ease but teaching or asking someone to change his or her attitude is a Herculean Task. That is why exceptional employees are those, who have the right attitude.