We all have one bad habit or the other when it comes to communicating. We tend to use one or two phrases way too often in our speech. While in informal context it is sometimes acceptable, you can’t be so lenient with yourself in business writing.

The problem in the business world is that if you use a few phrases a little too much or stumble or try including new phrases and clichés in your language, you won’t be taken seriously. Your words will not have an impact. Worse still, people will forget about the point you wanted to make and think only about how many times you repeated a particular phrase. I have seen plenty of speakers [who had something very informative to say], become the laughing stock because of such habits.

Listed below are a few phrases that are used a lot.

Expect the Unexpected

Look at this phrase logically and you will see that it actually does not make any sense. The reason why it is used so commonly is that it is catchy. However, ask yourself how one can expect something that he is actually not expecting? It sounds stupid.

Instead of saying something like this, it is ideal for you to be friendlier and more understanding. Put your word across like this: If something that we haven’t planned for does occur, you may take the following steps.

At the End of the Day

This has been overused so much that it now literally stinks. When you begin a sentence with these words you can almost be certain that you won’t be paid attention to at all. When you feel like starting a sentence with this phrase, my advice would be to eliminate it [not replace it] and begin with the main sentence.

No Problem!

“No problem” is NOT the answer your customers want to hear when they come to you with a problem. Put yourself in their shoes and think how you’d like it if you were told the same when you had a problem!

Give your 200%

What’s that now? It is important to be specific when you convey to your employees that you want them to work harder for a particular project or task. Explain to your employees exactly what you expect from them instead of stating plainly that you want 200% effort from them so that they know what to do.

Your employees need to understand why a particular task is so important that they need to double their efforts. Keep them in the dark and just say you want 200% and you won’t get even 50%!

Avoid using these phrases and be more specific instead. That will help you make your point.

Entrepreneurial Learning

In business writing and speaking, it is highly important that you polish your communication skills and get rid of fillers and overused phrases. Only when your language is highly professional and sans such phrases will your employees and customers take you seriously.

Leave a Comment

Your email address will not be published.

You may also like

Growing a Business

Want Great Guidance ? Find yourself a Super Mentor


They are the gods of small businesses, those inspired individuals who have achieved the highest levels of success. They can be the shining beacons who light up the path of running your business with their vision, wisdom and wealth of resources and contacts. They are The Mentors.

If you are fired with the passion to take your business to great heights, the best thing to do is find yourself a super mentor. Here are some tips to help in your quest

Pinpoint your Need

Sit down and focus your thoughts on your business growth strategy. Which area of the business needs a lift. Is is staffing, is it the finances, is it the production, is it the your lack of customers or is it the business as a whole that needs a makeover. Once you’ve zoomed in on the sore spot, this is where you need…

Read More
Growing a Business

Dreaming Big? You can Move Mountains with these Business Productivty Tips


You may be full of admiration for some people who seem to manage themselves and their work so usefully and efficiently. They seem to fit in so much productive work into the same number of hours which everyone has.. Let’s look what makes them tick and take a few tips.

Learn to identify your most productive hours

Its true, most productive people know which time of the day they can be most creative and efficient. They identify and allot these hours for the best part of their work. This way they are able to give their 100% awareness to the job and business productivity.

Early to rise- A winning habit

Waking up early is a personal habit that has all the plusses on its side. You need not necessarily go to work that early. It’s a habit that gives you more time for personal care, like mediation, exercise, walking,…

Read More
Growing a Business

Leadership Qualities that can make you an Icon


You may have reached the leadership position through sheer dedication to performance and a do or die attitude . Now that you are at the top, your viewpoint needs to change. You have to now be a role model, one whom others will look up to and follow. Here are some tips that can shape your leadership and management skills

Be Competent: Employees will look up to a leader who has good industry knowledge and management skills. If you do not possess these skills you should surround yourself with knowledgeable people who can offer good counsel. Competence is a trait all employees will admire.

Be Trustworthy: No one will look up to a person they cannot trust. Your employees will want to rely on you and count on you. In difficult situations, leaders are expected to apprise their employees of the situations and find solutions on how to address…

Read More
Raising Money

Are You offering Your Services Using the Right Pricing Strategies?


In these times of fierce competition, business people , mostly those that offer services and belong to the service based industry, are finding it a challenge to implement the right pricing strategies. It is virtually a struggle to set the right business price that will retain and attract the customers, and not drive them away. Follow these tips, the crucial dos and don’t s and you may be in a much better position to offer your services at the best price.

Maintain your Business identity and Dignity

If you are offering a unique or special product or service, don’t underrate it just because you want to build a better relationship with the customer. This will just cheapen your offering as another run of the mill. If its something special you are offering the customer, then communicate this fact to the client and get the equation right with the most…

Read More
Raising Money

What is a Fair Wage? How Do you Assess Fair Wage?


How do you figure out a fair wage?

This is a very common question for startups and small businesses. They can’t seem to decide or understand how to set wages and manage reputations at a time. They are determined to pay well but they also have to think about encouraging their employees to stay with them for a long time. This is why there is a need to think strategically.

Listed below are a few expert tips to help you decide:

Don’t Focus Only on Money

Money should never be the main focus for you or for your employees. You should decide on the wages in such a way that your employees are tied to your business. When your business does well they should be able to taste that success and vice versa.

Also, think about additional perks such as exclusive benefits and time off. Many employees value this more than the overall…

Read More
Raising Money

Tips to Winning Hard Negotiations With Ease


While some negotiations are easy, others are quite hard to win. If you stumble you will lose.

Whether it is a potential client or an investor, negotiations can be very tough and frustrating. The problem is that the moment you let your frustration overwhelm you, you will lose the deal and you will give in to whatever is being offered to you. In order to avoid that, here are tips to overcome tough times and to win even the hard negotiations:


Know your opponent as well as possible. This is the rule no matter what you do. You should understand your opponent to the T. Who the person is, what his culture is, what he thinks, what he stands for, how is his network, etc. are the questions you should ask yourself and answer through research before meeting up for the negotiation. Understanding the opponent will give you a great advantage.


Read More