We can all speak but not all of us know how to communicate.
Saying anything that comes to your mind just because you can talk will do you no good. Communication is usually described as a skill because it takes practice to perfect. At the same time it is true that almost no one is a perfect conversationalist. Most of us are habituated to talk in a certain way. That habit may or may not work in our favor. Small bad habits can make you lose out on a lot.
If you are facing such a problem the following tips will help you communicate better:
Make Eye Contact
Don’t speak to the floor or to your hands. Speak to the person. You might find it a little awkward to talk to someone by looking into his or her eye but making eye contact is actually very good. It shows that you are speaking the truth. Some people stare at the lips when the other person talks. That is actually impolite. Eye contact is important.
Make it a personal rule to ask at least two thought provoking and meaningful questions during the conversation. Don’t ask too many because that will irritate the other person to no end. Ask just a couple of questions that are relevant. This will show that you are listening and interested, and it will ensure that everyone is engaged.
Write down the important aspects of the conversation. If you don’t like carrying a paper and a pen, you have plenty of other tools to try out. Record conversations – especially the important ones so that can go through your notes to understand the gist better.
Lets talk about written communication now. When you receive an email you should make it a point to read the entire email. Next, you should make it a point to reply to the entire email! Your reply should be short and relevant. Very long emails are often ignored. If you have to discuss many points you should do it over the phone.
The only drawback of the written word is that people usually fail to judge the tone of the other person. There are many people who complain that someone has a bad attitude problem just because of the emails he or she sends. It is wrong to assume something like that. You should always be positive and read an email assuming that the sender only has the best intentions. If you are doubtful you should continue the conversation over the phone.
Effective communication is easy as long as you follow these steps.
Communication is a very important skill and if you want to make the right impression you should polish this skill to perfection. Listen when someone talks and engage everyone by asking relevant questions. Keep your emails short and appropriate. Don’t ever assume someone’s tone through written means of communication.