Kindness is a virtue.
Kindness is a virtue that we are losing at a very fast pace. We are more into snubbing people, making fun of them, telling them they are not good enough, and what not. Most of us let our jealousy get the better of us and criticize even when we are aware that the other person pitched in an excellent idea. Such behavior may be common toady but that doesn’t mean that it is acceptable. In fact, such behavior is outright mean especially if you are sitting on the boss’ chair.
You may be climbing the growth ladder very quickly but that doesn’t mean you look down upon those you meet on the way. Remember Newton’s Third Law here and keep in mind that every action has an equal and opposite reaction. You will get what you give. Also, may be you received criticism for good work in the past. Have you forgotten how the rudeness and the harshness felt? Have you forgotten the heartbreak you endured when someone wasn’t polite to you? There may have been instances when you approached someone and they simply blew you off or worse, said something very sarcastic and mean. It must have deterred you and dampened your spirits for a long time.
Now that you are the boss and you have people approaching you, you should remember that being kind is rule number one in leadership. It may be a PR guy, an employee who made a mistake, the HR who got something wrong, or someone you loathe [read envy]. If you have to say no, say it politely. If you don’t like something, say it nicely. Communication is more about how you say something than about what you say in the first place.
Creating impressions is up to you and creating a bad impression will stick and may be work against you down the road. Make sure you are remembered for your kindness and not for your rudeness/harshness/impoliteness/insolence.
Kindness is a quality that every leader has to possess. No matter whom you meet with you should always be polite, respectful, and nice. That will help you create a positive impression, which will in turn help you make allies as opposed to enemies.