Many startups are under the impression that their website will stay unscathed. They think that website crashing and website attacks are problems that only huge websites have to face. This notion is completely wrong.
You can convince yourself that it won’t happen to you because you just started but there is no denying that there is indeed a possibility of your website going down. Also, if your website crashes the world won’t come to a standstill but your business just might. That is why it is better to be safe than sorry.
You should always plan beforehand. When the website goes down whom will you talk to you? The web professional? The company that’s hosting your website? Will you be able to reach them immediately? You can’t expect to fish around for the support contact number when the site is down. Every second is precious during such situations. If your website is offline for a long time you will lose a lot of money.
Therefore you must be prepared and you must have all emergency contact numbers, IDs, and passwords with you.
Your website may be down but you should stay in touch. Social media sites will facilitate that for you. Facebook and Twitter have made things extremely easy for business owners. You can communicate with your customers and tell them you are stuck. You can give them an alternative way to contact you. Plus you can keep them updated about the progress.
Do you have a backup site? Having a backup site will help you protect your information. If the hosting company doesn’t offer backup sites you should try creating the system yourself. The second website doesn’t need to be exactly like your main website. It can be a basic, static website that you use when something goes wrong with the main site.
Monitoring will enable you to find out what’s wrong immediately. It, of course, won’t help avoid the crash. It will simply monitor. That itself is very useful because most of the time entrepreneurs don’t realize that their site is down for hours together.
One point to remember here is to set alerts on another email address and not the one linked to your website.
Simply follow these steps and you will avoid a lot of hassle if and when your website crashes.
Your website is your means of communication and selling over the Internet. If it goes down even for a couple of hours you will face a lot of problem because your business will take a hit. Be safe and plan ahead so that such situations don’t hurt you too much.