A lot depends on how you handle your IT department. The reason behind this is that we depend too much on technology these days and if something goes wrong you need a strong tech department to solve it. In fact, the success or failure of a business directly, in most cases, depends on how strong the IT networking team is.
Now comes the main question: Do you need an in-house employee to take care of all your tech needs or is it okay to outsource this? Also, if you decide on outsourcing, should you outsource it completely or only a part of it?
To Outsource or Not
Like everything else, outsourcing tech network comes with pros and cons. One of the biggest advantages of outsourcing is that it is cheaper and more efficient. You won’t need to bear all the extra costs that come with hiring a full-time employee. You can also outsource based on the specific need. The tech department is huge and it is very difficult to hire one person who can come up with solutions for every problem in IT networking. When you outsource you can outsource according to the need, eliminating the requirement to hire more employees. Your ROI will also be greater when you outsource.
The only disadvantage to outsourcing is difficulty in finding someone reliable. You may have to do your homework, look around, scan through a number of applicants, and hire on trial and error basis. However, you have to (more or less) follow the same procedure while hiring full-time employees. Thus, this is not a very huge con for you to worry about and decide against outsourcing.
To Hire A Part or The Whole
It is easier to just outsource the whole network. It makes much more sense because you won’t have to make too many decisions or waste too much time. It is quicker and requires less management. However, if you are dead set on hiring an in-house consultant or employee you should be very stringent in the hiring process. Check his credentials and experience, and compare them to the software you use. See if you find a match. Even after you hire, you should be completely sure that he actually understands the requirements of the company and what exactly you expect from him.
With the tech world changing and seeing innovations every now and then, it is much more sensible to outsource as and when the need arises. Expecting an in-house employee to always stay current and solve your tech issues is a little too much.
Outsourcing your IT network needs is sensible because it is cheaper and lets you choose different experts for different problems instead of relying on one person or a few people to solve each and every problem that may arise.