Papa John’s pizza empire is a common name these days. This huge empire has more than 4000 outlets and is worth millions of dollars. The secret to its success? John Schnatter AKA Papa John operates his large enterprise like a small business even now!
Papa John recently revealed that no matter how large and successful you are, in order to keep growing, you should always think about your customers before you think about profits. He also said that your focus should be on getting better and not getting bigger. As and how you get better you will automatically get bigger! Let’s see what lessons this huge empire has for startups especially those, which are scaling up:
Always Think Like A Small Business
Papa John insists of always thinking like a small business even though he has 4,500 outlets across the globe. Small businesses mainly focus on being responsive and changing immediately to satisfy the growing needs of customers. As you scale from being a startup to a small business to much more, you shouldn’t change the way you think.
Do not lie to your customers. If you promise to deliver something, you should make sure you do so without fail. It is as simple as that. Customers will love it when you honestly deliver “better ingredients, better pizza.”
Right from the time he started, Papa John apparently thought a few years ahead. This means that you should have a very strong business strategy with long-term goals. If you focus on short-term gains you will find yourself stymied.
Do What Pleases You
Do not start a business in a particular niche because that niche has “more potential.” Start a business because you love it. Papa John loves pizzas! He enjoys making them! He says that you should do something you love as well and you should put your heart and soul into it. If you manage to do that, there is no reason why you won’t be successful.
Keep these lessons in mind not just for now but for the long run as well.
Papa John’s pizza empire is massive but he still thinks like a small enterprise, which is why he is so successful. He has many different lessons to teach you such as to always think long-term and to be honest. Also, find a passion and convert that into your profession.