Having a remote team is not easy. You have to set up conference calls once a week or so to ensure that everything is going smoothly. How good are these calls though?
People are generally terrible at conference calls. There are prolonged silences, there are background distractions and noise, and there are false starts as well. Going through with all these and still having a fruitful conference call is quite difficult. Experts realize that, which is why they have some advice for everyone. They say that the first thing you should remember is that you should never call for a conference call unless it is absolutely important and you have something to say or talk about. If you are in doubt, it is better to have it at another time.
Here is some more advice for you:
Keep It Short
Don’t conduct very long conference calls. When calls are long, employees will be highly distracted. They will barely pay attention and the whole point will be lost. Experts say that you shouldn’t go beyond 10 minutes (15 minutes to the maximum). When you keep it short and have a word with them they will be forced to give you complete attention. They will barely have time to do anything else or even think of anything else. Thus, you will have their focus.
Join Only If You Have Something To Say
Join a meeting if and only if you want to say something in the meeting. Otherwise you should keep your distance and let others do their job. Your managers will take care of the process and you’ll simply have to check the summary later on. You will waste your time if you attend each and every meeting over the call regardless of whether you want to say something.
Conference Calls Are Not For The Whole Office
Experts say that you should include only 5 people (counting yourself) in your conference call. If you have more, it will show that you are lazy to a certain extent and want to round off everything in one go. That is not how you should do it. If you have more things to say to other individuals you should call them separately. Conference calls should not involve every employee.
The sooner you implement these tips the more productive your conference calls will be. Your employees will be attentive and the purpose of the call will be served.
Managing a remote team over conference calls is quite a good idea only when you do it right. Cut down the time duration of the calls and ensure efficiency. Also, make calls only when you have something important to say. Calling every Monday just because it is in your schedule will only waste time.