You are the boss. Agreed. You lead a team of experts. Agreed. You HAVE to know everything that the experts know and more. Are you kidding?
You may be the boss but you are just another person. You are not a know-it-all. Just because you lead does not mean you know each and everything about your business and every technical aspect involved. Of course you are better than most in many ways but others are better than you, too. As the boss you have to accept this and understand this.
There are many leaders who think they must know everything. They end up putting a lot of pressure on themselves. The result is devastating because the leader crumples under the stress and his productivity decreases. That in turn leads to the crumpling of his business! You have to lead from the front but definitely not as a know-it-all. Some other leaders try very hard to pose as though they know everything and simply don’t accept otherwise. Such behavior actually makes you a bad boss.
Lead from the front but also accept who you are. You are surely good at something. Give it your best. What you are not good at, you should accept. That will make you a better leader and people will look up to you. Here are some things that you should confess as and when required. I call them the four helpful ‘A’s.
A sweet little sorry will dial down the tension in the room significantly. Why increase the pressure and the negativity when you can keep calm so easily? Your job is to keep the stress levels down so that conversation you have is meaningful. If that means that you should apologize, go ahead. There is no harm.
Admitting that you were wrong will not make you a petty person. Au contraire. Just accept that you went wrong. You don’t even need to defend your mistake or come up with excuses. Just admit it and you will feel at ease. Trust me. It will feel like a huge burden if off you.
As aforementioned, you can’t expect to know everything. There are things that you don’t know of course. There are things that your employees are better at. When you need their help, ask them for it. In fact your team should be such that it covers up places that you are not good at. Your team should complete you. Literally.
When you don’t know something, accept that you don’t know it. Even the best experts don’t know everything. There is absolutely no harm in saying that you don’t know something. Accept it and learn as and when required. You will grow tremendously.
These four confessions will help you become a better person in personal and professional life.
Not knowing everything is actually a good thing. Accepting it is even better. Know where you stand. Understand yourself. Accept when you are wrong, ask when you need help, and apologize when you make a mistake. That will help you grow as a person and that will in turn help your business.