Running a Business

Being There for your Employees During Crisis

Tragedies are inevitable. At some point of time or the other you will find yourself in a tight spot. Your employees are no different. Something tragic could befall them at any time. Coping up alone is very difficult. You can’t even begin to imagine how your employee may be feeling.

What do you do then? Do you help them out when they are down and out? Of course! Helping your employees is not just good ethically but also from a business point of view. Here are some tips to approach your employees during such dire times:

You DON’T Know What Others are Feeling. Don’t Assume.

This is one mistake that most people make. They think they understand and empathize more than they actually do. Such an approach is wrong. Just because whatever happened did you affect you does not mean it has no significance. If your hard working employee is just not able to work properly and says the she lost her focus because of what happened, believe her.

Sympathize with her and be lenient for the day. She will definitely be thankful.

Be Understanding

Sure your business is your priority and you want everyone to work relentlessly just like you do but sometimes, letting go is the best thing you can do for your business. Show some compassion. Imagine how you’d feel if you were forced to work when you struggling to come to terms with something mentally.

Send someone home early, attend a funeral even though you don’t know the person, or give your employee a day off. All these acts of compassion will increase the respect your employees have for you because you will be a bigger person then.

Don’t Generalize

Every employee is different and your approach should be different accordingly. For example, the same thing may have affected two employees.

While the first employee might need a complete day off to stay with herself, the second employee might just need someone to talk to.

Understand the needs of your employees and do the needful for them. Always offer real help. Mean what you say to them. They will appreciate your care and attention.

It is important to be a good human in order to be a good businessman. Only when you win the hearts of your employees will you be able to gain their loyalty. If they like their boss, they will definitely work harder.

Entrepreneurial Learning

Sympathy, understanding, and compassion are traits that you must possess as the boss. Your entire team should be treated like a family. When someone is going through a hard time, do what you can to help him or her out. Just talk to them about it or lend a helping hand. That will mean a lot to your employees.

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