To be ahead of others in business, you need to have a good web presence too. It’s very important to stay connected with your customers for the long run.And this is where your smartphone can be extremely helpful in business. Read on to learn more.
How can smart phones help small businesses then?
Smartphone connected to social networking sites
A business smartphone helps you connect to social networking sites and accelerates your interaction with the customers.
For instance, you have a website whereby your clients can access the information request form. They post their queries on the form and submit it with a single click. What they may not want to do is call you. But if you can’t access their electronic queries for until the end of the day, you will be struggling to keep with the run-time. But with a smart phone these hurdles can be overcome by a quicker response. It not only saves time, but also creates a positive impression on your customers’ minds.
Smart phones therefore help you in gathering more customers than usual. Your prompt response can speed up you business.
As you are linked to social networking sites on the move, you could promote your products and services. You could post updates on Facebook and Twitter. The social networking sites also help in tracking your customer loyalty.
Navigation system on Smartphone
Smart phones offer you the additional benefit of naviagation system. Most of them have the free satellite navigation tool powered by Google Maps and GTS. These may not be as advanced as other dedicated applications for navigation, but they are of immense help on the road to calculate distances and track fuel usage.
Updating blogs and writing emails
Your business smartphone can help you access WordPress or a blog site and post updates. May be you are at a halt and want to express a thought or an experience. You do this with a smart phone. Similarly you respond to emails while you may not even be at your workstation. This way when there is a need to work from home, you could do that with no hassles and save your trip.
Smartphone for internet marketing and business management
Apart from placing advertisements on social networking sites, smart phones help in managing your business. They can track your meeting schedules and appointments. You could prepare tiny notes as reminders on your smart phone. Latest smart phones like Androids and iPhones are soon going to come out with enhanced applications which may give hope for better CRM (customer relationship management) strategies and implementations through a mobile device.
Good customer relationship management and creating customer loyalty is key to your business success. Make use of business smart phones to get there.