Cross cultural communication, also called intercultural communication, is indisputably the main issue of our time, when globalization and free communication prevail and people have more intimate relationships than ever before. As you participate in moving information around the world, we have to develop sensitivities to issues that arise. Increasingly, spreading information around the world happens in different languages, and several media. The first responsibility is to communicate the information, and the second, to accommodate the needs of translators and customers, whatever it may be.
Knowledge is the key to effective cross cultural communication. You must have a good knowledge about all types of cultures and cultural background of different people in different parts of the world. Language is one of the important part of inter cultural communication where you have to talk in a language where both communicators understand.
We are living in modern society with latest technological development which includes computers and electronic devices as a main part of our life. There are different business opportunities where we have to deal with different kinds of people from different culture. One should always assume that there is a significant possibility that cultural differences are causing communication problems. Not coming to a conclusion that you know everything what is being thought or said, you should respond slowly and carefully in cross cultural exchanges. Active listening can be useful to check this out by repeating what you think he or she heard, you can confirm that he or she understands the communication accurately.
Honesty makes the communication better and successful. It strengthens the relation between the parties of different cultures. This will result in perfect deal with both the parties of the communication.
You should be flexible while communicating, which means you should change your talk and behavior according to the character of communicator, and make him join with you. This will also help you to create a cool and friendly atmosphere between you and the communicator. It helps you change according to the situation.
Listening skills is an important part of communication. You have to give more importance only in communication process without engaging in any other activity.
Questioning helps you get a better idea about the communicator. It gives you more confidence in solving the problem without any conflicts.
Finally, if language barriers present themselves, it may be in every one’s best interest to employ a reliable, experienced translator. Because English is not the first language of many international businesspeople, their use of the language may be peppered with culture-specific which can make it difficult for the communication process.
It is not at all necessary that if you can communicate well in your culture, you can do the same in another culture. The importance of intercultural communication is hightened even more these days. Accept the cultural difference and be aware of the communication style. Be aware of your own way of communication as much as about your host country. It will help you understand host country better. Till you know the rule of the other country, this make it easy for you them.